Dropbox Sign incident

Some users may not be able to complete Signature Request in Dropbox web

Minor Resolved View vendor source →

Dropbox Sign experienced a minor incident on May 2, 2023 affecting Document signing through Dropbox Sign and Fax, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
May 02, 2023, 04:38 PM UTC
Resolved
May 03, 2023, 05:33 PM UTC
Duration
1d
Detected by Pingoru
May 02, 2023, 04:38 PM UTC

Affected components

Document signing through Dropbox Sign and Fax

Update timeline

  1. investigating May 02, 2023, 04:38 PM UTC

    Some users may not be able to complete Signature Request in Dropbox web. We're investigating and working to find a resolution. Thank you for your patience.

  2. identified May 02, 2023, 11:18 PM UTC

    The issue has been identified and a fix is being implemented

  3. resolved May 03, 2023, 05:33 PM UTC

    This incident has been resolved