Dropbox Sign incident

Increased API request failures

Notice Resolved View vendor source →

Dropbox Sign experienced a notice incident on May 18, 2023 affecting API callbacks from Dropbox Sign, lasting 7h 11m. The incident has been resolved; the full update timeline is below.

Started
May 18, 2023, 04:48 AM UTC
Resolved
May 18, 2023, 11:59 AM UTC
Duration
7h 11m
Detected by Pingoru
May 18, 2023, 04:48 AM UTC

Affected components

API callbacks from Dropbox Sign

Update timeline

  1. monitoring May 18, 2023, 04:48 AM UTC

    During our scheduled release, between 2023-05-17 20:48 - 2023-05-18 03:32 UTC we experienced an issue where some API requests were failing when the field length exceeded a certain limit. This issue has now been resolved. We are continuing to monitor the situation. If you have any questions or concerns, please do not hesitate to contact us.

  2. resolved May 18, 2023, 11:59 AM UTC

    This incident has been resolved.