Dropbox Sign experienced a major incident on July 13, 2023 affecting Send signature requests and Document signing through Dropbox Sign and Fax and 1 more component, lasting 3m. The incident has been resolved; the full update timeline is below.
Affected components
Send signature requestsDocument signing through Dropbox Sign and FaxAPI callbacks from Dropbox SignSalesforceHubSpotFinished document deliveryFax sending through Dropbox FaxReceive faxesEmbedded signing through Dropbox Sign
Update timeline
- identified Jul 13, 2023, 08:49 PM UTC
We are investigating the cause of a brief site outage we are experiencing. We appreciate your patience.
- resolved Jul 13, 2023, 08:53 PM UTC
This incident has been resolved.