Dropbox Sign incident

We are currently investigating performance problems with our site and API endpoints

Minor Resolved View vendor source →

Dropbox Sign experienced a minor incident on January 31, 2024 affecting API callbacks from Dropbox Sign, lasting 3h 20m. The incident has been resolved; the full update timeline is below.

Started
Jan 31, 2024, 04:33 PM UTC
Resolved
Jan 31, 2024, 07:54 PM UTC
Duration
3h 20m
Detected by Pingoru
Jan 31, 2024, 04:33 PM UTC

Affected components

API callbacks from Dropbox Sign

Update timeline

  1. investigating Jan 31, 2024, 04:33 PM UTC

    We are currently investigating performance problems with our site and API endpoints. The site is operational, but performing outside of our expectations. Thank you for your patience while we work to resolve this issue.

  2. monitoring Jan 31, 2024, 06:31 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 31, 2024, 07:54 PM UTC

    This incident has been resolved.