Dropbox Sign experienced a minor incident on May 1, 2024 affecting Send signature requests and API callbacks from Dropbox Sign and 1 more component, lasting 14d 23h. The incident has been resolved; the full update timeline is below.
Affected components
Send signature requestsAPI callbacks from Dropbox SignSalesforceHubSpot
Update timeline
- investigating May 01, 2024, 08:38 PM UTC
Some customers may be experiencing disruption as the result of a security incident. We sincerely apologize for the inconvenience. Please go here for more information: https://sign.dropbox.com/blog/a-recent-security-incident-involving-dropbox-sign
- resolved May 16, 2024, 07:52 PM UTC
This incident has been resolved.