Dropbox Sign experienced a major incident on June 17, 2024 affecting Send signature requests and Document signing through Dropbox Sign and Fax and 1 more component, lasting 20m. The incident has been resolved; the full update timeline is below.
Affected components
Send signature requestsDocument signing through Dropbox Sign and FaxAPI callbacks from Dropbox SignFinished document deliveryFax sending through Dropbox FaxReceive faxesEmbedded signing through Dropbox Sign
Update timeline
- investigating Jun 17, 2024, 11:17 PM UTC
We are investigating the cause of the site outages we are experiencing for Dropbox Sign. We appreciate your patience.
- resolved Jun 17, 2024, 11:37 PM UTC
This incident has been resolved.