DRMtoday incident

DRMtoday Production: Delayed delivery logs

Minor Resolved View vendor source →

DRMtoday experienced a minor incident on April 29, 2019 affecting License delivery log + Reporting API, lasting 23h 59m. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2019, 09:00 AM UTC
Resolved
Apr 30, 2019, 09:00 AM UTC
Duration
23h 59m
Detected by Pingoru
Apr 29, 2019, 09:00 AM UTC

Affected components

License delivery log + Reporting API

Update timeline

  1. monitoring Apr 29, 2019, 09:00 AM UTC

    License delivery log indexing performance was impacted during an out-of-schedule maintenance of the Elasticsearch cluster. We've started additional workers which should speed up processing to work off the backlog. Please be aware that data shown in the Dashboard or fetched from the reporting API is currently incomplete.

  2. resolved Apr 30, 2019, 09:00 AM UTC

    The backlog has been worked off. License delivery data in the Dashboard and from the reporting API is now complete and consistent again.