DRMtoday experienced a major incident on October 6, 2024 affecting License delivery log + Reporting API, lasting 13h 30m. The incident has been resolved; the full update timeline is below.
Affected components
License delivery log + Reporting API
Update timeline
- identified Oct 06, 2024, 09:04 PM UTC
We are working on an issue with license delivery logs. A cluster node of the delivery log primary storage has been replaced. We are currently working on restoring data. Please be aware that data shown in the Dashboard or fetched from the reporting API may be incomplete or invalid. License delivery is not affected.
- resolved Oct 07, 2024, 10:34 AM UTC
Missing data has been restored. License delivery data on the Dashboard and from the reporting API is now complete again.