Drive Commerce Outage History

Drive Commerce is up right now

Drive Commerce had 1 outage in the last 2 years totaling 13h 36m of downtime — averaging 0 incidents per month.

There was 1 Drive Commerce outage since October 29, 2025 totaling 13h 36m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://drivecommerce.statuspage.io

Major October 29, 2025

Customizer is unavailable

Detected by Pingoru
Oct 29, 2025, 04:14 PM UTC
Resolved
Oct 30, 2025, 05:50 AM UTC
Duration
13h 36m
Affected: CustomizerCartographerPacenotes
Timeline · 5 updates
  1. investigating Oct 29, 2025, 04:14 PM UTC

    We are currently investigating the issue with the underlying infrastructure provider.

  2. identified Oct 29, 2025, 04:51 PM UTC

    Drive services — including Customizer, Cartographer, and Pacenotes — rely on Microsoft Azure for their underlying infrastructure. As of 12:00 PM ET on October 29, 2025, these services began experiencing degraded performance. Microsoft engineers are currently investigating the root cause. You can follow ongoing updates at: https://azure.status.microsoft/en-us/status

  3. monitoring Oct 29, 2025, 05:57 PM UTC

    A fix has been implemented to fail over and bypass the affected infrastructure services. The team is actively monitoring as the Customizer API becomes available and stabilizes.

  4. monitoring Oct 29, 2025, 07:31 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Oct 30, 2025, 05:50 AM UTC

    This incident has been resolved.

Read the full incident report →