Drips incident

We are currently experiencing a service disruption due to an issue with our cloud provider, and we are working to restore normal operations as quickly as possible.

Critical Resolved View vendor source →

Drips experienced a critical incident on October 29, 2025 affecting SFTP Integration, lasting 18h 8m. The incident has been resolved; the full update timeline is below.

Started
Oct 29, 2025, 05:36 PM UTC
Resolved
Oct 30, 2025, 11:44 AM UTC
Duration
18h 8m
Detected by Pingoru
Oct 29, 2025, 05:36 PM UTC

Affected components

SFTP Integration

Update timeline

  1. investigating Oct 29, 2025, 05:36 PM UTC

    We are currently investigating this issue.

  2. monitoring Oct 29, 2025, 11:34 PM UTC

    Our cloud services vendor experienced an outage earlier today that temporarily impacted our file processing systems. Those services are now recovering. We are actively testing and rolling out the processing of any files that were pending during the disruption.

  3. resolved Oct 30, 2025, 11:44 AM UTC

    This incident has been resolved.