Drips incident

Intermittent SMS Deliverability Problems

Minor Resolved View vendor source →

Drips experienced a minor incident on December 18, 2019 affecting Drips System, lasting 3h 15m. The incident has been resolved; the full update timeline is below.

Started
Dec 18, 2019, 06:56 PM UTC
Resolved
Dec 18, 2019, 10:12 PM UTC
Duration
3h 15m
Detected by Pingoru
Dec 18, 2019, 06:56 PM UTC

Affected components

Drips System

Update timeline

  1. investigating Dec 18, 2019, 06:56 PM UTC

    We are investigating isolated issues with a subset of outbound message delivery. We will provide status updates as we have more information

  2. resolved Dec 18, 2019, 10:12 PM UTC

    The issue with our third-party provider has been resolved.