Drips incident

Intermittent SMS and Call Problems

Minor Resolved View vendor source →

Drips experienced a minor incident on March 13, 2020 affecting Drips System, lasting 2h 52m. The incident has been resolved; the full update timeline is below.

Started
Mar 13, 2020, 09:02 PM UTC
Resolved
Mar 13, 2020, 11:54 PM UTC
Duration
2h 52m
Detected by Pingoru
Mar 13, 2020, 09:02 PM UTC

Affected components

Drips System

Update timeline

  1. identified Mar 13, 2020, 09:02 PM UTC

    We have identified an issue causing intermittent delays or skipped messages. We are actively working on a resolution, and will provide more information as it becomes available.

  2. monitoring Mar 13, 2020, 10:37 PM UTC

    A fix has been implemented, and messaging had returned to normal. We are actively monitoring to make certain no further issues are identified.

  3. resolved Mar 13, 2020, 11:54 PM UTC

    Monitoring indicates that all issues are resolved.