Drips incident

Delay on Lead Insert

Notice Resolved View vendor source →

Drips experienced a notice incident on April 10, 2020 affecting Drips System, lasting 2h 10m. The incident has been resolved; the full update timeline is below.

Started
Apr 10, 2020, 08:15 PM UTC
Resolved
Apr 10, 2020, 10:26 PM UTC
Duration
2h 10m
Detected by Pingoru
Apr 10, 2020, 08:15 PM UTC

Affected components

Drips System

Update timeline

  1. investigating Apr 10, 2020, 08:15 PM UTC

    We are currently investigating a possible delay on lead insert. We will follow up with more details as they become available.

  2. identified Apr 10, 2020, 08:52 PM UTC

    The issue has been identified and we are working on a fix. We will follow up with more information as it is available.

  3. identified Apr 10, 2020, 09:33 PM UTC

    We have isolated the issue and systems are beginning to return to normal. We will continue to provide updates as the issue is resolved and we monitor.

  4. monitoring Apr 10, 2020, 10:10 PM UTC

    The system has returned to normal. We are continuing to monitor the resolution.

  5. resolved Apr 10, 2020, 10:26 PM UTC

    They issue has been resolved.