Drips incident

Delays sending Outbound SMS messages and Outbound Calls

Major Resolved View vendor source →

Drips experienced a major incident on June 8, 2020 affecting Drips System, lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started
Jun 08, 2020, 08:32 PM UTC
Resolved
Jun 08, 2020, 09:35 PM UTC
Duration
1h 2m
Detected by Pingoru
Jun 08, 2020, 08:32 PM UTC

Affected components

Drips System

Update timeline

  1. investigating Jun 08, 2020, 08:32 PM UTC

    We are currently investigating this issue.

  2. identified Jun 08, 2020, 08:59 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 08, 2020, 08:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 08, 2020, 09:35 PM UTC

    This incident has been resolved.