Drips experienced a minor incident on June 18, 2020 affecting Drips System, lasting 6h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Drips System
Update timeline
- investigating Jun 18, 2020, 02:58 PM UTC
One of our upstream providers is currently experiencing issues with call deliverability on a small percentage of calls. We are actively working with them to solve this and will update as soon as we have more information.
- identified Jun 18, 2020, 04:28 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 18, 2020, 06:38 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jun 18, 2020, 06:38 PM UTC
We are continuing to monitor for any further issues.
- resolved Jun 18, 2020, 09:18 PM UTC
System has been working as expected without any issues over the last few hours.