Drips experienced a minor incident on November 20, 2020 affecting Drips System, lasting 37m. The incident has been resolved; the full update timeline is below.
Affected components
Drips System
Update timeline
- identified Nov 20, 2020, 05:43 PM UTC
One of our upstream providers is currently experiencing issues with call deliverability on a small percentage of calls. We are actively working with them to solve this and will update as soon as we have more information.
- monitoring Nov 20, 2020, 06:03 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 20, 2020, 06:21 PM UTC
This incident has been resolved.