Drips experienced a major incident on September 27, 2021 affecting Voice Platform, lasting 8h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Voice Platform
Update timeline
- investigating Sep 27, 2021, 04:48 PM UTC
Our downstream provider is investigating this issue
- identified Sep 27, 2021, 08:24 PM UTC
Downstream provider has isolated the issue and working on resolving.
- identified Sep 28, 2021, 12:55 AM UTC
Carrier has resolved issue and all tests show network is fully functional
- resolved Sep 28, 2021, 12:56 AM UTC
This incident has been resolved.