Drips experienced a major incident on September 21, 2023 affecting SMS Platform, lasting 12d 23h. The incident has been resolved; the full update timeline is below.
Affected components
SMS Platform
Update timeline
- monitoring Sep 21, 2023, 04:54 PM UTC
Drips is currently experiencing deliverability issues on a small subset of accounts. We are working with our downstream providers and will update once we have further information.
- resolved Oct 04, 2023, 04:17 PM UTC
Downstream provider redundancy back up has been restored. Migration has begun for affected clients.