Drips incident

Inbound Call Issue

Major Resolved View vendor source →

Drips experienced a major incident on February 14, 2024 affecting Voice Platform, lasting 1h 58m. The incident has been resolved; the full update timeline is below.

Started
Feb 14, 2024, 06:15 PM UTC
Resolved
Feb 14, 2024, 08:14 PM UTC
Duration
1h 58m
Detected by Pingoru
Feb 14, 2024, 06:15 PM UTC

Affected components

Voice Platform

Update timeline

  1. investigating Feb 14, 2024, 06:15 PM UTC

    Drip's downstream provider is currently experiencing connectivity issues on a subset of inbound calls. We are working with this provider and will update once we have further information.

  2. resolved Feb 14, 2024, 08:14 PM UTC

    This incident has been resolved.