Drips experienced a minor incident on December 19, 2019 affecting Drips System, lasting 6h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Drips System
Update timeline
- investigating Dec 19, 2019, 01:56 PM UTC
We are investigating isolated issues with a subset of outbound message delivery. We will provide status updates as we have more information.
- investigating Dec 19, 2019, 04:51 PM UTC
We're are continuing to investigate and monitor the performance of a third-party provider. Status updates will be delivered as we have more information.
- resolved Dec 19, 2019, 08:07 PM UTC
A fix has been made to the reported issue with our third-party provider. We are continuing to monitor performance.