Drips incident

Intermittent Call Deliverability Problems

Minor Resolved View vendor source →

Drips experienced a minor incident on June 15, 2020 affecting Drips System, lasting 9h 11m. The incident has been resolved; the full update timeline is below.

Started
Jun 15, 2020, 07:08 PM UTC
Resolved
Jun 16, 2020, 04:20 AM UTC
Duration
9h 11m
Detected by Pingoru
Jun 15, 2020, 07:08 PM UTC

Affected components

Drips System

Update timeline

  1. investigating Jun 15, 2020, 07:08 PM UTC

    One of our upstream providers is currently experiencing issues with call deliverability. We are actively working with them to solve this and will update as soon as we have more information.

  2. investigating Jun 15, 2020, 07:10 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 15, 2020, 11:55 PM UTC

    T-Mobile is experiencing network impairment impacting inbound and outbound messaging and voice traffic. This may affect traffic from Drips to T-Mobile. We will continue to monitor for updates on the status of T-Mobile's network.

  4. resolved Jun 16, 2020, 04:20 AM UTC

    We are continuing to monitor the status of T-Mobile’s network. We'll provide another update soon as we have more to report.