Drips experienced a minor incident on November 6, 2020 affecting Drips System, lasting 4h 26m. The incident has been resolved; the full update timeline is below.
Affected components
Drips System
Update timeline
- investigating Nov 06, 2020, 05:56 PM UTC
One of our upstream providers is currently experiencing issues with call deliverability on a portion of calls. We are actively working with them to solve this and will update as soon as we have more information.
- investigating Nov 06, 2020, 05:56 PM UTC
We are continuing to investigate this issue.
- identified Nov 06, 2020, 07:49 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 06, 2020, 09:15 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 06, 2020, 10:22 PM UTC
This incident has been resolved.