Drips incident

Major outage receiving SMS from Verizon. This is downstream from drips and is effecting all providers. each are actively working on a resolution.

Minor Resolved View vendor source →

Drips experienced a minor incident on November 2, 2022 affecting SMS Platform, lasting 22h 29m. The incident has been resolved; the full update timeline is below.

Started
Nov 02, 2022, 11:15 PM UTC
Resolved
Nov 03, 2022, 09:45 PM UTC
Duration
22h 29m
Detected by Pingoru
Nov 02, 2022, 11:15 PM UTC

Affected components

SMS Platform

Update timeline

  1. investigating Nov 02, 2022, 11:15 PM UTC

    We are currently investigating this issue.

  2. identified Nov 03, 2022, 02:20 PM UTC

    Downstream provider has found the underlying issue. They've reported that they've started working on mitigation, and that we'll have regular updates throughout the day. The hope is that this issue is resolved sometime by the end of the day.

  3. monitoring Nov 03, 2022, 07:07 PM UTC

    Downstream carrier and providers have confirmed that inbound SMS traffic is being delivered without issue. They're continuing to monitor for stability. We will mark this incident as resolved once we have final confirmation.

  4. resolved Nov 03, 2022, 09:45 PM UTC

    This incident has been resolved.