Drips incident

We are experiencing a delay for inbound SMS for a small subset of clients. We are currently working with the effected downstream provider to resolve this issue.

Minor Resolved View vendor source →

Drips experienced a minor incident on May 17, 2024 affecting SMS Platform, lasting 1h 13m. The incident has been resolved; the full update timeline is below.

Started
May 17, 2024, 07:10 PM UTC
Resolved
May 17, 2024, 08:24 PM UTC
Duration
1h 13m
Detected by Pingoru
May 17, 2024, 07:10 PM UTC

Affected components

SMS Platform

Update timeline

  1. identified May 17, 2024, 07:10 PM UTC

    The issue has been identified

  2. monitoring May 17, 2024, 07:34 PM UTC

    The issue has been identified and a fix has been deployed by downstream provider. Will continue to monitor to ensure no further issues

  3. resolved May 17, 2024, 08:24 PM UTC

    This incident has been resolved.