Drips incident

We are experiencing a delay for outbound SMS for a small subset of clients. We are currently working with the affected downstream provider to resolve this issue.

Minor Resolved View vendor source →

Drips experienced a minor incident on June 27, 2024 affecting SMS Platform, lasting 6h 59m. The incident has been resolved; the full update timeline is below.

Started
Jun 27, 2024, 02:42 PM UTC
Resolved
Jun 27, 2024, 09:41 PM UTC
Duration
6h 59m
Detected by Pingoru
Jun 27, 2024, 02:42 PM UTC

Affected components

SMS Platform

Update timeline

  1. investigating Jun 27, 2024, 02:42 PM UTC

    We are currently investigating this issue.

  2. monitoring Jun 27, 2024, 07:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 27, 2024, 09:41 PM UTC

    This incident has been resolved.