Drip experienced a minor incident on August 18, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Aug 18, 2025, 07:46 PM UTC
Aug 18, 14:46 CDT Resolved - The team has confirmed all delivery events have been recovered and are displayed on affected profiles. Issue resolved. Aug 18, 10:42 CDT Monitoring - The team has identified and pushed out a fix to address the issue. Affected events are recovering, we're continuing to monitor. Aug 18, 10:37 CDT Investigating - We are currently investigating a UI issue where email send and receipt data is not appearing on profiles. This is also affecting segmentation for recipients, which may show as blank. Please note that despite this display issue, emails are still being successfully sent. We apologize for any inconvenience this may cause and will provide an update as soon as we have more information.