Dremio incident

AWS Internet Connectivity (Ohio)

Minor Resolved View vendor source →

Dremio experienced a minor incident on December 5, 2022 affecting Site Availability, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2022, 08:51 PM UTC
Resolved
Dec 05, 2022, 09:19 PM UTC
Duration
27m
Detected by Pingoru
Dec 05, 2022, 08:51 PM UTC

Affected components

Site Availability

Update timeline

  1. monitoring Dec 05, 2022, 08:51 PM UTC

    Our AWS PrivateLink systems in Ohio (us-east-2) are suffering from an upstream internet connectivity issue as of 12:26 PM PST. Engines in this region may be unable to scale or communicate with Dremio Cloud.

  2. monitoring Dec 05, 2022, 08:51 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved Dec 05, 2022, 09:19 PM UTC

    The incident has been resolved. Upstream status page copied below: [RESOLVED] Internet Connectivity 1:06 PM PST Between 11:34 AM and 12:51 PM PST, customers experienced Internet connectivity issues for some networks to and from the US-EAST-2 Region. Connectivity between instances within the Region, in between Regions, and Direct Connect connectivity were not impacted by this issue. The issue has been resolved and connectivity has been fully restored. 12:59 PM PST We are beginning to see signs of recovery, and continue to work toward full resolution. 12:51 PM PST We can confirm an issue which is impacting Internet connectivity for the US-EAST-2 Region, and are attempting multiple parallel mitigation paths. Connectivity between instances within the US-EAST-2 Region, in-between AWS Regions, and Direct Connect traffic is not impacted by the event. Some customers may be experiencing VPN connectivity due to this issue.