Dremio incident
External ID generation issue in Dremio Cloud (EU)
Dremio experienced a minor incident on August 12, 2024 affecting Dremio Cloud - Europe, lasting 1h 46m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 12, 2024, 04:32 PM UTC
An error is returned to users when trying to generate an external ID for AWS IAM role-based access for Dremio Cloud (EU). We are looking into this issue.
- identified Aug 12, 2024, 04:50 PM UTC
An error is returned to users when trying to generate an external ID for AWS IAM role-based access when creating a project or cloud in Dremio Cloud (EU). We have identified the issue and are working on a mitigation. We will provide another update within 30 minutes.
- identified Aug 12, 2024, 05:34 PM UTC
An error is returned to users when trying to generate an external ID for AWS IAM role-based access when creating a project or cloud in Dremio Cloud (EU). We have identified the issue and we continue to be working on a mitigation. We will provide another update within 60 minutes.
- resolved Aug 12, 2024, 06:19 PM UTC
We have resolved an issue that caused an error to be returned when trying to generate an external ID for AWS IAM role-based access when creating a project or cloud in Dremio Cloud (EU). We apologize for any inconvenience caused.