Dremio incident

Social / SSO logins are failing in Dremio Cloud (EU)

Notice Resolved View vendor source →

Dremio experienced a notice incident on September 19, 2024 affecting Dremio Cloud - Europe, lasting 1h 53m. The incident has been resolved; the full update timeline is below.

Started
Sep 19, 2024, 11:21 PM UTC
Resolved
Sep 20, 2024, 01:15 AM UTC
Duration
1h 53m
Detected by Pingoru
Sep 19, 2024, 11:21 PM UTC

Affected components

Dremio Cloud - Europe

Update timeline

  1. investigating Sep 19, 2024, 11:21 PM UTC

    Social / SSO logins are failing on Dremio Cloud (EU). The team is actively investigating this issue. We will provide an update within the next 30 minutes.

  2. identified Sep 19, 2024, 11:53 PM UTC

    Social / SSO logins are failing on Dremio Cloud (EU). We have identified the issue and the team is actively working on a resolution. We will provide an update within the next 30 minutes.

  3. identified Sep 20, 2024, 12:21 AM UTC

    Social / SSO logins are failing on Dremio Cloud (EU). We have identified the issue and the team is continuing to work on a resolution. We will provide an update within the next 30 minutes.

  4. identified Sep 20, 2024, 12:52 AM UTC

    Social / SSO logins are failing on Dremio Cloud (EU). We have identified the issue and the team is continuing to actively work on a resolution. We will provide an update within the next 30 minutes.

  5. resolved Sep 20, 2024, 01:15 AM UTC

    We have resolved an issue that prevented social / SSO logins from completing in Dremio Cloud (EU). We apologize for any inconvenience caused.