Dremio incident

Queries stuck in metadata retrieval in Dremio Cloud (EU)

Dremio experienced a minor incident on March 20, 2025 affecting Dremio Cloud - Europe, lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started: Mar 20, 2025, 07:33 AM UTC
Resolved: Mar 20, 2025, 08:35 AM UTC
Duration: 1h 2m
Detected by Pingoru: Mar 20, 2025, 07:33 AM UTC

Affected components

Dremio Cloud - Europe

Update timeline

investigating Mar 20, 2025, 07:33 AM UTC

We are currently working on mitigating an issue impacting some customers within Dremio Cloud (EU) that causes queries to not progress past the metadata retrieval stage. We will provide another update within 60 minutes.
resolved Mar 20, 2025, 08:35 AM UTC

Our engineers were able to rollback some changes and restore service for impacted customers. This incident is now resolved.