Dremio incident

Engine scale up failing in Dremio Cloud (EU)

Notice Resolved View vendor source →

Dremio experienced a notice incident on April 11, 2025 affecting Dremio Cloud - Europe, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
Apr 11, 2025, 10:26 AM UTC
Resolved
Apr 11, 2025, 11:27 AM UTC
Duration
1h
Detected by Pingoru
Apr 11, 2025, 10:26 AM UTC

Affected components

Dremio Cloud - Europe

Update timeline

  1. identified Apr 11, 2025, 10:26 AM UTC

    We have identified an issue impacting customers with Azure engines using PrivateLink connectivity back to Dremio Cloud (EU). We are currently working on mitigating the issue. We will provide another update within 30 minutes.

  2. monitoring Apr 11, 2025, 10:53 AM UTC

    We have mitigated an issue preventing customers with Azure engines using PrivateLink connectivity back to Dremio Cloud (EU) from scaling up successfully. We are actively monitoring the recovery of engines in customer environments and are seeing successful scale ups. We apologize for any inconvenience caused.

  3. resolved Apr 11, 2025, 11:27 AM UTC

    We have mitigated an issue preventing customers with Azure engines using PrivateLink connectivity back to Dremio Cloud (EU) from scaling up successfully. We have now seen successful scale up of engines in customer environments. We apologize for any inconvenience caused.