Drata experienced a major incident on May 21, 2025 affecting API EU and Public API EU and 1 more component, lasting 17h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified May 13, 2026, 02:15 PM UTC
We’re currently experiencing an issue affecting some file storage areas in our EU region — including evidence, assessments, and other related services. Our engineering team is actively investigating and working to resolve the problem. We’ll continue to share updates as we make progress.
- identified May 13, 2026, 02:15 PM UTC
The engineering team has identified the root cause and is preparing to implement a fix. We’re closely monitoring the situation and will continue to provide updates as progress is made.
- monitoring May 13, 2026, 02:15 PM UTC
The team has deployed a fix. The root cause has been addressed, and impacted services in the EU region are now operational. The engineering team will continue to monitor system performance.
- resolved May 13, 2026, 02:15 PM UTC
This incident has been resolved.