Draftbit incident

Outage

Critical Resolved View vendor source →

Draftbit experienced a critical incident on October 28, 2022 affecting Draftbit API / Backend and Draftbit Dashboard & Portal, lasting 7h 22m. The incident has been resolved; the full update timeline is below.

Started
Oct 28, 2022, 04:25 AM UTC
Resolved
Oct 28, 2022, 11:47 AM UTC
Duration
7h 22m
Detected by Pingoru
Oct 28, 2022, 04:25 AM UTC

Affected components

Draftbit API / BackendDraftbit Dashboard & Portal

Update timeline

  1. investigating Oct 28, 2022, 04:25 AM UTC

    We are currently investigating this issue.

  2. identified Oct 28, 2022, 06:51 AM UTC

    Our Database Provider is having an outage that has brought down our database clusters. We're waiting for them to restore services.

  3. monitoring Oct 28, 2022, 07:01 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 28, 2022, 11:47 AM UTC

    This incident has been resolved.