doxy.me incident

Patients unable to check in

Major Resolved View vendor source →

doxy.me experienced a major incident on January 11, 2022 affecting Doxy.me webpages, lasting 1h 7m. The incident has been resolved; the full update timeline is below.

Started
Jan 11, 2022, 11:32 AM UTC
Resolved
Jan 11, 2022, 12:40 PM UTC
Duration
1h 7m
Detected by Pingoru
Jan 11, 2022, 11:32 AM UTC

Affected components

Doxy.me webpages

Update timeline

  1. identified Jan 11, 2022, 11:32 AM UTC

    We have identified an issue where patients are not able to check-in. A fix is in progress, and this is expected to be resolved in the next 5 minutes.

  2. monitoring Jan 11, 2022, 11:55 AM UTC

    A fix has been implemented and we are monitoring the results for the next 30 minutes. Patients should be able to check-in as usual.

  3. resolved Jan 11, 2022, 12:40 PM UTC

    This incident has been resolved.