doxy.me incident

Doxy.me site currently not loading

Minor Resolved View vendor source →

doxy.me experienced a minor incident on February 21, 2022 affecting Doxy.me API, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Feb 21, 2022, 02:15 PM UTC
Resolved
Feb 22, 2022, 04:00 PM UTC
Duration
1d 1h
Detected by Pingoru
Feb 21, 2022, 02:15 PM UTC

Affected components

Doxy.me API

Update timeline

  1. investigating Feb 21, 2022, 02:15 PM UTC

    We are currently investigating an issue of the Doxy.me site not loading for 10 minutes, we are monitoring the situation and will post updates here.

  2. investigating Feb 21, 2022, 02:38 PM UTC

    We are continuing to investigate this issue.

  3. identified Feb 21, 2022, 02:56 PM UTC

    Access to Doxy.me was restored. We continue to monitor the situation and will post any updates on this status page.

  4. resolved Feb 22, 2022, 04:00 PM UTC

    Yesterday, we restored the previous version of doxy.me to remedy the issues with the site not loading. We are marking this incident resolved. We will continue to investigate the root cause of these issues in the update we are trying to apply. We do not have an estimated timeline on a completed root cause analysis at this time, but we will share a post mortem as soon as we can.

  5. postmortem Mar 22, 2022, 06:03 PM UTC

    Postmortem included on 3/17/22’s [Increased Latency and Response Times](https://status.doxy.me/incidents/f545th0zlx5j) incident.