doxy.me experienced a minor incident on January 5, 2023 affecting Doxy.me API, lasting 3h 26m. The incident has been resolved; the full update timeline is below.
Affected components
Doxy.me API
Update timeline
- monitoring Jan 05, 2023, 12:12 AM UTC
Our email vendor is currently working to resolve connection issues which may impact doxy.me email invites sent to patients and patient check-in email notifications sent to Providers. We are monitoring the situation and will provide updates as we learn more.
- resolved Jan 05, 2023, 03:38 AM UTC
We have received confirmation that the email services have been restored. We are closing this incident as resolved.