doxy.me incident

Doxy.me site not loading

Minor Resolved View vendor source →

doxy.me experienced a minor incident on December 19, 2024 affecting Doxy.me API and Doxy.me webpages, lasting 8h 37m. The incident has been resolved; the full update timeline is below.

Started
Dec 19, 2024, 05:06 PM UTC
Resolved
Dec 20, 2024, 01:43 AM UTC
Duration
8h 37m
Detected by Pingoru
Dec 19, 2024, 05:06 PM UTC

Affected components

Doxy.me APIDoxy.me webpages

Update timeline

  1. investigating Dec 19, 2024, 05:06 PM UTC

    We are currently investigating this issue.

  2. monitoring Dec 19, 2024, 10:19 PM UTC

    The system is returning to normal. We are continuing to monitor the situation.

  3. resolved Dec 20, 2024, 01:43 AM UTC

    The system issue preventing patient check-in and provider account access has been resolved. The doxy.me system is functioning as normal. Once our investigation is complete, a post-mortem will be provided.