Dover experienced a critical incident on June 16, 2025 affecting Dover ATS - Candidate & Job Pages and Dover ATS - Search Bar and 1 more component, lasting 3h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 16, 2025, 01:30 PM UTC
Our main application is currently experiencing a temporary outage and cannot be accessed. Our engineering team has been notified and is actively working to restore service as quickly as possible.
- identified Jun 16, 2025, 02:28 PM UTC
The issue has been identified and our team is working on a fix. As a temporary workaround, can access Dover at app.dover.com by clicking on Advanced > Proceed to app.dover.com (unsafe)
- identified Jun 16, 2025, 02:30 PM UTC
The issue has been identified as an issue with our ssl certificate provider. We have partially resolved the issue to allow serving the website over http and as we are working to resolve the certificate issuance
- identified Jun 16, 2025, 04:40 PM UTC
We are continuing to work on a fix for this issue.
- resolved Jun 16, 2025, 04:40 PM UTC
This incident has been resolved.