Dover experienced a major incident on July 17, 2026 affecting Dover ATS - Candidate & Job Pages and Dover ATS - Search Bar and 1 more component, lasting 1h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 17, 2026, 03:15 PM UTC
We're currently investigating an issue with Auth0 that is preventing some users from accessing App. Our team is actively working with our authentication provider to identify the cause and restore access as quickly as possible. We'll provide another update as soon as we have more information. Thank you for your patience.
- investigating Jul 17, 2026, 03:37 PM UTC
We are continuing to investigate this issue.
- investigating Jul 17, 2026, 03:38 PM UTC
We are continuing to investigate this issue.
- resolved Jul 17, 2026, 04:26 PM UTC
The login issues affecting some users have been resolved, and access to the app has been fully restored. The disruption was caused by an issue with a third-party infrastructure provider that impacted our authentication flow. The provider has resolved the underlying issue, and our services are operating normally. We apologize for the inconvenience and appreciate your patience while we worked to restore service.