DotRoll incident

Customer Portal & Ticketing System is down

Major Resolved View vendor source →

DotRoll experienced a major incident on September 12, 2026 affecting Customer Services (Customer Portal & Ticketing System), lasting 4m. The incident has been resolved; the full update timeline is below.

Started
Sep 12, 2026, 05:59 PM UTC
Resolved
Sep 12, 2026, 06:04 PM UTC
Duration
4m
Detected by Pingoru
Sep 12, 2026, 05:59 PM UTC

Affected components

Customer Services (Customer Portal & Ticketing System)

Update timeline

  1. investigating Sep 12, 2026, 05:59 PM UTC

    Customer Portal & Ticketing System went down.

  2. resolved Sep 12, 2026, 06:04 PM UTC

    Customer Portal & Ticketing System recovered.