Dotdigital Outage History

Dotdigital had 28 outages in the last 2 years totaling 12h 4m of downtime — averaging 1.2 incidents per month.

There were 28 Dotdigital outages since June 12, 2025 totaling 12h 4m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.dotdigital.com

Minor September 4, 2026

North America - Contact Imports - Operational

Detected by Pingoru: Sep 04, 2026, 12:59 AM UTC
Resolved: Sep 04, 2026, 01:11 AM UTC
Duration: 12m

Timeline · 1 update

monitoring Sep 04, 2026, 12:59 AM UTC

North America - Contact Imports is Operational

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Major September 3, 2026

North America - Reporting - Partial Outage

Detected by Pingoru: Sep 03, 2026, 07:20 PM UTC
Resolved: Sep 04, 2026, 12:53 AM UTC
Duration: 5h 33m

Timeline · 1 update

monitoring Sep 03, 2026, 07:20 PM UTC

North America - Contact Imports is Partial Outage

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Minor August 21, 2026

North America - MMS - Operational

Detected by Pingoru: Aug 21, 2026, 01:17 AM UTC
Resolved: Aug 21, 2026, 01:17 AM UTC
Duration: —

Timeline · 1 update

monitoring Aug 21, 2026, 01:17 AM UTC

North America - Integration Hub is Operational

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Major August 20, 2026

North America - Integration Hub - Partial Outage

Detected by Pingoru: Aug 20, 2026, 10:35 PM UTC
Resolved: Aug 21, 2026, 01:17 AM UTC
Duration: 2h 42m

Timeline · 1 update

monitoring Aug 20, 2026, 10:35 PM UTC

North America - Integration Hub is Partial Outage

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Minor July 24, 2026

Asia Pacific - Personalisation - Web Application - Operational

Detected by Pingoru: Jul 24, 2026, 05:17 AM UTC
Resolved: Jul 24, 2026, 05:17 AM UTC
Duration: —

Timeline · 1 update

monitoring Jul 24, 2026, 05:17 AM UTC

Asia Pacific - Personalisation - Web Application is Operational

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Major July 24, 2026

Asia Pacific - Personalisation - Web Application - Partial Outage

Detected by Pingoru: Jul 24, 2026, 05:01 AM UTC
Resolved: Jul 24, 2026, 05:11 AM UTC
Duration: 10m

Timeline · 1 update

monitoring Jul 24, 2026, 05:01 AM UTC

Asia Pacific - Personalisation - Web Application is Partial Outage

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Minor July 5, 2026

Global - Login Page - Operational

Detected by Pingoru: Jul 05, 2026, 05:43 AM UTC
Resolved: Jul 05, 2026, 05:43 AM UTC
Duration: —

Timeline · 1 update

monitoring Jul 05, 2026, 05:43 AM UTC

Global - Login Page is Operational

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Minor July 5, 2026

Europe - WhatsApp - Operational

Detected by Pingoru: Jul 05, 2026, 05:38 AM UTC
Resolved: Jul 05, 2026, 05:38 AM UTC
Duration: —

Timeline · 1 update

monitoring Jul 05, 2026, 05:38 AM UTC

Europe - Web Application is Operational

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Major July 5, 2026

Europe - Web Application - Partial Outage

Detected by Pingoru: Jul 05, 2026, 05:23 AM UTC
Resolved: Jul 05, 2026, 05:36 AM UTC
Duration: 12m

Timeline · 1 update

monitoring Jul 05, 2026, 05:23 AM UTC

Europe - Web Application is Partial Outage

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Minor July 5, 2026

Europe - Web Application - Operational

Detected by Pingoru: Jul 05, 2026, 05:20 AM UTC
Resolved: Jul 05, 2026, 05:26 AM UTC
Duration: 6m

Timeline · 1 update

monitoring Jul 05, 2026, 05:20 AM UTC

Europe - Web Application is Operational

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Major July 5, 2026

Global - Login Page - Partial Outage

Detected by Pingoru: Jul 05, 2026, 05:19 AM UTC
Resolved: Jul 05, 2026, 05:36 AM UTC
Duration: 16m

Timeline · 1 update

monitoring Jul 05, 2026, 05:19 AM UTC

Global - Login Page is Partial Outage

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Minor June 15, 2026

Europe - Mail Sending - Operational

Detected by Pingoru: Jun 15, 2026, 01:00 PM UTC
Resolved: Jun 15, 2026, 01:00 PM UTC
Duration: —

Timeline · 1 update

monitoring Jun 15, 2026, 01:00 PM UTC

Europe - Mail Sending is Operational

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Minor June 15, 2026

Europe - Mail Sending - Degraded Performance

Detected by Pingoru: Jun 15, 2026, 11:53 AM UTC
Resolved: Jun 15, 2026, 01:32 PM UTC
Duration: 1h 39m

Timeline · 1 update

monitoring Jun 15, 2026, 11:53 AM UTC

Europe - Mail Sending is Degraded Performance

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Minor May 16, 2026

Asia Pacific - Mail Sending - Operational

Detected by Pingoru: May 16, 2026, 02:02 PM UTC
Resolved: May 16, 2026, 02:02 PM UTC
Duration: —

Timeline · 1 update

monitoring May 16, 2026, 02:02 PM UTC

Asia Pacific - Mail Sending is Operational

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Minor May 16, 2026

North America - Mail Sending - Operational

Detected by Pingoru: May 16, 2026, 01:33 PM UTC
Resolved: May 16, 2026, 01:33 PM UTC
Duration: —

Timeline · 1 update

monitoring May 16, 2026, 01:33 PM UTC

North America - Mail Sending is Operational

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Major May 16, 2026

Asia Pacific - Mail Sending - Major Outage

Detected by Pingoru: May 16, 2026, 12:44 PM UTC
Resolved: May 16, 2026, 01:55 PM UTC
Duration: 1h 11m

Timeline · 1 update

monitoring May 16, 2026, 12:44 PM UTC

Asia Pacific - Mail Sending is Major Outage

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Minor March 2, 2026

Europe - Transactional Email - Operational

Detected by Pingoru: Mar 02, 2026, 10:25 AM UTC
Resolved: Mar 02, 2026, 10:25 AM UTC
Duration: —

Timeline · 1 update

monitoring Mar 02, 2026, 10:25 AM UTC

Asia Pacific - Transactional Email is Operational

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Minor February 12, 2026

Asia Pacific - WhatsApp - Operational

Detected by Pingoru: Feb 12, 2026, 06:43 AM UTC
Resolved: Feb 12, 2026, 06:43 AM UTC
Duration: —

Timeline · 1 update

monitoring Feb 12, 2026, 06:43 AM UTC

Asia Pacific - Web Application is Operational

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Minor January 13, 2026

Asia Pacific - Salesforce Connector - Operational

Detected by Pingoru: Jan 13, 2026, 01:32 PM UTC
Resolved: Jan 13, 2026, 01:32 PM UTC
Duration: —

Timeline · 1 update

monitoring Jan 13, 2026, 01:32 PM UTC

Asia Pacific - Salesforce Connector is Operational

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Minor December 8, 2025

Asia Pacific - SMS - Operational

Detected by Pingoru: Dec 08, 2025, 07:38 AM UTC
Resolved: Dec 08, 2025, 07:38 AM UTC
Duration: —

Timeline · 1 update

monitoring Dec 08, 2025, 07:38 AM UTC

Asia Pacific - SMS is Operational

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Minor December 5, 2025

Global - Website - Operational

Detected by Pingoru: Dec 05, 2025, 09:26 AM UTC
Resolved: Dec 05, 2025, 09:26 AM UTC
Duration: —

Timeline · 1 update

monitoring Dec 05, 2025, 09:26 AM UTC

Global - CPaaS API is Operational

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Minor December 5, 2025

Europe - Product image resize - Operational

Detected by Pingoru: Dec 05, 2025, 09:12 AM UTC
Resolved: Dec 05, 2025, 09:12 AM UTC
Duration: —

Timeline · 1 update

monitoring Dec 05, 2025, 09:12 AM UTC

Europe - Product image resize is Operational

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Minor December 5, 2025

Europe - Personalisation - Content Serving - Operational

Detected by Pingoru: Dec 05, 2025, 09:12 AM UTC
Resolved: Dec 05, 2025, 09:12 AM UTC
Duration: —

Timeline · 1 update

monitoring Dec 05, 2025, 09:12 AM UTC

Europe - Personalisation - Content Serving is Operational

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Minor December 5, 2025

Europe - Open and Link Tracking - Operational

Detected by Pingoru: Dec 05, 2025, 09:12 AM UTC
Resolved: Dec 05, 2025, 09:12 AM UTC
Duration: —

Timeline · 1 update

monitoring Dec 05, 2025, 09:12 AM UTC

Europe - Open and Link Tracking is Operational

Read the full incident report →

Minor December 5, 2025

Asia Pacific - Personalisation - Content Serving - Operational

Detected by Pingoru: Dec 05, 2025, 09:11 AM UTC
Resolved: Dec 05, 2025, 09:11 AM UTC
Duration: —

Timeline · 1 update

monitoring Dec 05, 2025, 09:11 AM UTC

Asia Pacific - Personalisation - Content Serving is Operational

Read the full incident report →