DoseSpot experienced a minor incident on August 6, 2026 affecting pVerify Premium (pVerify Premium) and pVerify API Management (pVerify API Management) and 1 more component, lasting 4d 3h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 06, 2026, 01:30 PM UTC
We are writing to notify you that we are observing unusualy high connection errors for Blue Plans EDI transactions. Incident Summary Since August 5, 2026, late business hours , we have observed a high volume of "Unable to Respond" (AAA03) errors on...
- resolved Aug 10, 2026, 05:00 PM UTC
Incident Summary Since August 5, 2026, late business hours , we have observed a high volume of "Unable to Respond" (AAA03) errors on Blue Plans transactions. The issue is intermittent, and error rates have not shown a consistent pattern. Current status:...