Doppler incident

API unavailable due to contention over database locking

Major Resolved View vendor source →

Doppler experienced a major incident on October 1, 2021, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2021, 07:34 PM UTC
Resolved
Oct 01, 2021, 09:00 AM UTC
Duration
—
Detected by Pingoru
Oct 01, 2021, 07:34 PM UTC

Update timeline

  1. resolved Oct 01, 2021, 07:34 PM UTC

    Our API experienced an 11 minute outage due to database contention over locking our Workplace table. The issue resolved itself once the locks expired. We've refactored the affected component to achieve the desired result without locking. We'll be exploring a more holistic fix to prevent this issue from occurring in other components.