Doppler incident

Unable to fetch secrets from the Doppler dashboard and API

Major Resolved View vendor source →

Doppler experienced a major incident on August 4, 2023 affecting API (api.doppler.com) and Dashboard (dashboard.doppler.com), lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Aug 04, 2023, 10:28 PM UTC
Resolved
Aug 04, 2023, 10:50 PM UTC
Duration
22m
Detected by Pingoru
Aug 04, 2023, 10:28 PM UTC

Affected components

API (api.doppler.com)Dashboard (dashboard.doppler.com)

Update timeline

  1. investigating Aug 04, 2023, 10:46 PM UTC

    We are currently investigating this issue.

  2. investigating Aug 04, 2023, 10:46 PM UTC

    We are continuing to investigate this issue.

  3. resolved Aug 04, 2023, 10:50 PM UTC

    This incident has been resolved.

  4. postmortem Aug 04, 2023, 11:18 PM UTC

    This incident was caused by a faulty Kubernetes NetworkPolicy change. We’ll be evaluating how we can adjust our deployment procedures to catch these changes in the future.