Doppler incident

Background job delays impacting sync and email delivery

Critical Resolved View vendor source →

Doppler experienced a critical incident on August 20, 2025 affecting Vercel and Dashboard (dashboard.doppler.com) and 1 more component, lasting 1h 6m. The incident has been resolved; the full update timeline is below.

Started
Aug 20, 2025, 06:52 PM UTC
Resolved
Aug 20, 2025, 07:58 PM UTC
Duration
1h 6m
Detected by Pingoru
Aug 20, 2025, 06:52 PM UTC

Affected components

VercelDashboard (dashboard.doppler.com)HerokuAWS Parameter StoreAWS Secrets ManagerAzure App ServiceAzure Key VaultAzure Dev OpsCircleCICodefresh

Update timeline

  1. investigating Aug 20, 2025, 06:52 PM UTC

    We're currently investigating an issue involving delays in background job processing that's impacting integration syncs, email delivery, activity log delivery, and webhook delivery (amongst other things). Impacted integration syncs will show as failed with "Out of sync". If expected emails aren't being received, it's likely related to this as well.

  2. investigating Aug 20, 2025, 07:33 PM UTC

    We are continuing to investigate the issue.

  3. identified Aug 20, 2025, 07:36 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Aug 20, 2025, 07:38 PM UTC

    A fix has been implemented and we're monitoring the situation. All unprocessed jobs have now been processed.

  5. resolved Aug 20, 2025, 07:58 PM UTC

    This incident has been resolved.