Doodle incident

Service interruption with Doodle account login and logout process

Major Resolved View vendor source →

Doodle experienced a major incident on April 26, 2021 affecting Doodle Web and Apps, lasting 2h 58m. The incident has been resolved; the full update timeline is below.

Started
Apr 26, 2021, 03:25 PM UTC
Resolved
Apr 26, 2021, 06:23 PM UTC
Duration
2h 58m
Detected by Pingoru
Apr 26, 2021, 03:25 PM UTC

Affected components

Doodle Web and Apps

Update timeline

  1. investigating Apr 26, 2021, 03:25 PM UTC

    We are currently experiencing service interruption with regard to being able to login, and logout of Doodle accounts for some users. We are working to resume normal service as quickly as possible.

  2. identified Apr 26, 2021, 04:47 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 26, 2021, 06:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 26, 2021, 06:23 PM UTC

    This incident has been resolved.