Doodle incident

Doodle experiencing degraded performance for some users.

Minor Resolved View vendor source →

Doodle experienced a minor incident on November 25, 2024 affecting Doodle Web and Apps, lasting 1d 3h. The incident has been resolved; the full update timeline is below.

Started
Nov 25, 2024, 09:08 AM UTC
Resolved
Nov 26, 2024, 01:03 PM UTC
Duration
1d 3h
Detected by Pingoru
Nov 25, 2024, 09:08 AM UTC

Affected components

Doodle Web and Apps

Update timeline

  1. investigating Nov 25, 2024, 09:08 AM UTC

    Some of our users are currently experiencing performance issues and errors while using Doodle. We are working to resume normal service as quickly as possible.

  2. investigating Nov 25, 2024, 10:23 AM UTC

    We are continuing to investigate this issue, and will provide regular updates as they become available. We are working to resume normal service as quickly as possible.

  3. investigating Nov 25, 2024, 12:40 PM UTC

    Our engineers remain hard at work to identify and solve this issue. We appreciate your continued patience while we work to restore normal service.

  4. investigating Nov 25, 2024, 03:18 PM UTC

    We are continuing to experience a service disruption, and we are working hard to identify and solve this issue. We appreciate your continued patience while we work to restore normal service.

  5. identified Nov 25, 2024, 03:47 PM UTC

    The issue has been identified, and we are working to implement a fix as quickly as possible.

  6. identified Nov 25, 2024, 09:04 PM UTC

    While we have identified the issue, Doodle is continuing to experience degraded performance. We are working hard to solve this, and appreciate your continued patience while we work to restore normal service.

  7. monitoring Nov 26, 2024, 07:42 AM UTC

    Our systems have recovered, and we are monitoring the results.

  8. resolved Nov 26, 2024, 01:03 PM UTC

    This incident has been resolved.