DonorDrive incident

DonorDrive Transactions Impacted

Minor Resolved View vendor source →

DonorDrive experienced a minor incident on June 12, 2025 affecting Braintree API and Braintree United States Processing and 1 more component, lasting 1h 5m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2025, 08:06 PM UTC
Resolved
Jun 12, 2025, 09:12 PM UTC
Duration
1h 5m
Detected by Pingoru
Jun 12, 2025, 08:06 PM UTC

Affected components

Braintree APIBraintree United States ProcessingBraintree Canadian ProcessingPayPalAuthorize.netPayFlow Pro

Update timeline

  1. monitoring Jun 12, 2025, 08:06 PM UTC

    AWS and Cloudflare are experiencing degraded performance, which may impact transaction processing on your site. This is sporadic and will not affect all users. We will continue to monitor the situation and will update when we can.

  2. resolved Jun 12, 2025, 09:12 PM UTC

    AWS and Cloudlfare services have been restored. We are continuing to monitor performance.