DonorDrive incident

DonorDrive - Data Exports Delayed Downloading

Minor Resolved View vendor source →

DonorDrive experienced a minor incident on January 12, 2018, lasting 1h 5m. The incident has been resolved; the full update timeline is below.

Started
Jan 12, 2018, 06:37 PM UTC
Resolved
Jan 12, 2018, 07:42 PM UTC
Duration
1h 5m
Detected by Pingoru
Jan 12, 2018, 06:37 PM UTC

Update timeline

  1. identified Jan 12, 2018, 06:37 PM UTC

    Currently Data Export downloads are experiencing a delay. During this time, Data Export downloads may not be available when they appear completed. We will update as this delay is resolved, and please don't hesitate to reach out to [email protected] with any questions.

  2. resolved Jan 12, 2018, 07:42 PM UTC

    We have resolved the delay in downloading Data Exports. Completed exports are now available for download. Please don't hesitate to reach out to [email protected] with any questions.