DonorDrive incident

Network Maintenance Ongoing

Minor Resolved View vendor source →

DonorDrive experienced a minor incident on June 21, 2018 affecting Admin and Export API and 1 more component, lasting 1h 10m. The incident has been resolved; the full update timeline is below.

Started
Jun 21, 2018, 10:23 AM UTC
Resolved
Jun 21, 2018, 11:33 AM UTC
Duration
1h 10m
Detected by Pingoru
Jun 21, 2018, 10:23 AM UTC

Affected components

AdminExport APISitesPublic APIREST APIData ExportsSupport

Update timeline

  1. investigating Jun 21, 2018, 10:23 AM UTC

    Our scheduled network maintenance this morning is taking longer than expected. All services are currently unavailable. All efforts are being made to restore connectivity ASAP.

  2. identified Jun 21, 2018, 10:27 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jun 21, 2018, 11:33 AM UTC

    All fixes have been implemented without further downtime. All issues were resolved by approximately 6:40AM EDT.